Delivery & Return Policies

Thank you for shopping our online store.Please follow the instructions and policies closely to ensure your order and delivery arrangements process seamlessly. These policies are subject to change without notice. Please check this page often to learn of any changes.

Bulk Materials Terms & Conditions

  • Our minimum online order is 2 yards. If you need less than 2 yards, or if you need ½ yards, please place your order at 610-373-0990.
  • We cannot, under any circumstances, jump curbs when delivering.
  • We only deliver BULK products to specific areas in Pennsylvania and the surrounding region. If you do not see the ‘Delivery’ option during checkout when you enter your ZIP Code, please place your order at 610-373-0990. It is possible we do not deliver BULK products to your area.
  • Products may vary from picture shown.
  • We do not take returns on Bulk items. Please be sure to select the correct item and quantity before placing your order. If you would like to cancel your order before it is shipped, or have any questions or comments, please call us at 610-373-0990.

Order and Checkout Instructions

 Delivery Date Request for BULK items:

  • No Sunday deliveries
  • Weekday (Mon-Fri) deliveries require a minimum of 1 day advance notice
  • Saturday deliveries require a minimum of 2 days advance notice (when available)
  • You may order as far in advance as you like

In the Order Notes box for Bulk deliveries please specify:

  • Directions to delivery location and instructions about drop off. Driveway deliveries only. We suggest leaving an upside down bucket indicating the location you’d like your order to be dumped. Indicate if someone will be home.
  • An alternate phone number.
  • Any additional instructions.

Return Policy

Ridgewood Soils retains the exclusive right as to whether an item may be returned or exchanged, or to have an order cancelled. Ridgewood Soils encourages customers to review their orders carefully, as once placed, the order can not be cancelled, nor the items returned or exchanged unless Ridgewood Soils expressly consents.

  • If you would like to cancel your order before it is shipped, please call us at 610-373-0990.
  • If you need to return an item, please call us at 610-373-0990.
  • Ridgewood Soils will only consider returns within thirty (30) days of the purchase date.
  • Refunds are for the cost of the product only; shipping and handling charges are non-refundable.
  • You are responsible for the cost of shipping your return item back to us, and the returned item must be received in the same condition in which it was delivered to you.
  • All returns are subject to a 20% restocking fee.
  • Items must have original packaging, warranty cards, and ALL owners’ manuals to be returned. Without this, they are not returnable.
  • If your merchandise arrived damaged, call Ridgewood with in 24 hours of receipt.